What Fiction Can Teach You About An Effective Customer Journey
How do we grab attention?
Does a simplified list of product/service features compel users? Or does an entertaining recounting of a brand’s mission and the difficulties they (and by extension their customers) have overcome draw in more users?
Pretty stupid question right?
Escaping the drudgery of corporate speak has quickly become a prominent goal for the modern marketer. People don’t remember that a product does X, Y, and Z. What they will remember is an entertaining, compelling story.
This change toward a storytelling approach to marketing is predicted to cause the loss of one million B2B sales jobs in coming years. The hard sell is dying. Content marketing s the new rockstar in the marketing world, and nothing keeps your customer interested more than a good old fashioned story. (more…)